9781859597866 medium

Telephone Triage Care (eBook)

by (Author)

  • 64,583 Words
  • 144 Pages

Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Telephone Triage Care builds on establishing an understanding of the entire healthcare system as well as Telephone Triage’s crucial role within it. It provides a distinctive scenario-based approach to the call handler’s role, highlighting important aspects such as the need for effective communication as well as the considerations of legal and ethical issues. Telephone Triage Care combines practical information on the healthcare system with specific, real-life examples on how to handle the various situations the call responder may encounter in their complex and challenging role.

Telephone Triage Care includes:

  • The importance of communication
  • Anatomy and physiology
  • How to deal with legal, ethical and professional issues
  • Health and wellbeing at work
  • Advice on how to handle callers with mental health issues
  • Working with callers of special considerations
  • Critical thinking and decision making
  • Scenario examples and models

Gain a complete, practical understanding of the essential benefits and unique challenges of Telephone Triage for non-clinical call handlers. Telephone Triage Care builds on establishing an understanding of the entire healthcare system as well as Telephone Triage’s crucial role within it. It provides a distinctive scenario-based approach to the call handler’s role, highlighting important aspects such as the need for effective communication as well as the considerations of legal and ethical issues. Telephone Triage Care combines practical information on the healthcare system with specific, real-life examples on how to handle the various situations the call responder may encounter in their complex and challenging role.

Telephone Triage Care includes:

  • The importance of communication
  • Anatomy and physiology
  • How to deal with legal, ethical and professional issues
  • Health and wellbeing at work
  • Advice on how to handle callers with mental health issues
  • Working with callers of special considerations
  • Critical thinking and decision making
  • Scenario examples and models


  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
:
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
:
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
  • 0
    0
  • 1
    1
  • 2
    2
  • 3
    3
  • 4
    4
  • 5
    5
  • 6
    6
  • 7
    7
  • 8
    8
  • 9
    9
Average Reading Time Login to Personalize

Item added to cart

9781859597866 bookshelf
Telephone Triage Care
$21.66
QTY: 1

9781859597866 bookshelf

Write a Review for Telephone Triage Care

by claire hunter

Average Rating:
×

Telephone Triage Care has been added

Telephone Triage Care has been added to your wish list.

Ok